Notice of Privacy Practices

Effective Date: OCTOBER 26, 2026

Valley Integrative Health, LLC
Devin Wilson, ND
1661 HWY 99 N #203-F
Ashland, OR 97520
Phone: 541-646-9186
Website: www.VIHclinic.com

Your Information. Your Rights. Our Responsibilities.

This notice describes how your medical information may be used and disclosed and how you can access it. Please review it carefully.

Valley Integrative Health, LLC is committed to protecting the privacy and security of your protected health information (PHI) and handling your information in accordance with applicable privacy laws.

1. Your Rights

When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you exercise them.

Get a copy of your medical record

  • You may request to inspect or obtain a paper or electronic copy of your medical record and other health information we maintain about you.
  • We will generally provide access or a copy within 30 days of your request, as required by applicable law.
  • We may charge a reasonable, cost-based fee where permitted by law.

Ask us to correct your medical record

  • You may request that we correct health information you believe is incorrect or incomplete.
  • We may deny your request in certain circumstances permitted by law. If we do, we will provide a written explanation within the required timeframe.

Request confidential communications

  • You may ask us to contact you in a specific way, such as by telephone at a particular number, or to send correspondence to a different address.
  • We will accommodate reasonable requests as required by law.

Ask us to limit what we use or share

  • You may request restrictions on how we use or disclose your health information for treatment, payment, or health care operations. We are not required to agree to every request.
  • If you pay for a health care service or item entirely out of pocket, you may request that we not disclose information about that service or item to your health insurer for payment or health care operations purposes. We must honor this request when required by law, unless disclosure is otherwise legally required.

Request an accounting of disclosures

  • You may request a list of certain disclosures of your health information made during the six years preceding your request.
  • This accounting does not include certain disclosures, such as those made for treatment, payment, and health care operations, or disclosures you authorized.
  • We will provide one accounting in any 12-month period without charge. Additional requests may be subject to a reasonable, cost-based fee where permitted by law.

Obtain a copy of this notice

You may request a paper copy of this Notice of Privacy Practices at any time, even if you have agreed to receive it electronically.

Choose someone to act for you

If a person has legal authority to act as your personal representative, such as through a health care power of attorney or legal guardianship, that person may exercise your rights and make decisions regarding your health information to the extent permitted by law. We will verify the person's authority before acting on their behalf.

File a complaint

If you believe your privacy rights have been violated, you may contact Valley Integrative Health using the contact information provided above or file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights.

You may file a complaint online at https://www.hhs.gov/hipaa/filing-a-complaint/index.html or call 1-877-696-6775.

We will not retaliate against you for filing a complaint.

2. Your Choices

Certain disclosures of your health information may require your permission or allow you to express a preference.

People involved in your care

You may tell us whether we can share relevant health information with a family member, close friend, caregiver, or another person involved in your care or payment for your care.

If you are unable to express your preference, we may disclose relevant information when permitted by law and when we determine that doing so is in your best interest. We may also disclose information when necessary to prevent or lessen a serious and imminent threat to health or safety, as permitted by law.

Marketing and sale of health information

We will not use or disclose your protected health information for purposes requiring your written authorization without obtaining that authorization. We do not sell your protected health information.

You may revoke an authorization in writing at any time, except to the extent that we have already relied on it.

Fundraising

Valley Integrative Health does not conduct fundraising activities using patient health information as part of its routine practice.

3. How We May Use and Disclose Your Health Information

We may use and disclose your health information for treatment, payment, health care operations, and other purposes permitted or required by law.

Treatment

We may use your health information to provide, coordinate, and manage your care. We may also share relevant information with other health care professionals involved in your treatment when permitted by law.

Health care operations

We may use and disclose your health information to operate and manage our practice, maintain medical records, coordinate services, evaluate the quality of care, communicate with you about your care, and carry out other activities permitted by law.

Payment for services

We may use your health information to document services provided, prepare invoices, collect payment, and address billing-related matters.

Valley Integrative Health does not accept health insurance for payment of services. We may provide itemized receipts or other documentation upon request. If you seek reimbursement from an insurer or another benefit program, you are responsible for submitting the appropriate documentation, and any information disclosed by our clinic will be handled in accordance with applicable law.

Appointment reminders and communications

We may contact you about appointments, scheduling, treatment-related matters, and other communications related to your care using the contact information you provide, subject to applicable law and any reasonable confidential communication requests.

Business associates and service providers

We may disclose health information to third-party service providers who perform services on our behalf, when permitted by law and subject to applicable privacy and security requirements. Where required, we will obtain appropriate written agreements to protect your information.

4. Other Permitted or Required Uses and Disclosures

We may use or disclose your health information for the following purposes when authorized or required by applicable law:

Public health and safety

  • Reporting certain diseases or public health events.
  • Reporting adverse reactions to medications or problems with regulated products.
  • Reporting suspected abuse, neglect, or domestic violence when legally required or permitted.
  • Preventing or reducing a serious threat to the health or safety of an individual or the public.

Health oversight

We may disclose information to authorized government agencies for activities permitted by law, including audits, investigations, inspections, and licensing activities.

Legal compliance and law enforcement

We may disclose information when required by federal, state, or other applicable law, or when permitted in response to qualifying legal processes or law enforcement requests.

Workers' compensation

We may disclose information as authorized by laws governing workers' compensation or similar programs.

Lawsuits and legal proceedings

We may disclose information in response to a court or administrative order and, where legally permitted, in response to a subpoena or other lawful process.

Research

We may use or disclose health information for research when permitted by applicable law and when any required approvals, authorizations, or safeguards are in place.

Medical examiners and funeral directors

Where applicable and permitted by law, we may disclose information to a coroner, medical examiner, or funeral director to carry out their legally authorized duties.

Organ and tissue donation

Where applicable, we may disclose information to authorized organizations involved in organ or tissue donation and transplantation.

Government functions

We may disclose information for certain specialized government functions when permitted or required by law.

Other legally required disclosures

We will disclose your health information when required to do so by applicable federal or state law.

5. Special Protections for Certain Health Information

Certain types of health information may be subject to additional protections under federal or Oregon law. These protections may apply to information such as substance use disorder treatment records, mental health records, genetic information, or other specially protected records, depending on the circumstances.

When applicable, Valley Integrative Health will comply with the additional requirements governing the use and disclosure of such information.

6. Our Responsibilities

Valley Integrative Health is required by law to:

  • Maintain the privacy and security of your protected health information.
  • Provide you with this notice describing our legal duties and privacy practices.
  • Follow the privacy practices described in the notice currently in effect.
  • Notify you as required by law if a breach occurs that compromises the privacy or security of your protected health information.
  • Obtain your written authorization for uses and disclosures when required by law.
  • Honor applicable requests concerning confidential communications and restrictions on disclosures.

We will not use or disclose your health information in ways not described in this notice unless you authorize us to do so or the use or disclosure is otherwise permitted or required by law. If you provide an authorization, you may revoke it in writing, subject to the limitations described above.

7. Changes to This Notice

We reserve the right to change our privacy practices and the terms of this notice, as permitted by law. Any revised notice will apply to the health information we maintain, including information created or received before the revision.

The current notice will be available upon request and through our clinic website.

8. Contact Information

If you have questions about this notice, wish to exercise your privacy rights, or would like additional information about our privacy practices, please contact:

Privacy Contact: Devin Wilson, ND
Valley Integrative Health, LLC
1661 HWY 99 N #203-F
Ashland, OR 97520
Phone: 541-646-9186
Website: www.VIHclinic.com

You may also submit a complaint to the U.S. Department of Health and Human Services, Office for Civil Rights, through its official website at https://www.hhs.gov/ocr/complaints/ .

There will be no retaliation against you for filing a privacy complaint.