Ready to Begin Your Health Journey?
Starting with Valley Integrative Health is simple, transparent, and designed with your needs in mind. Here's exactly what to expect every step of the way.
Patient-Centered
Your unique health journey is our priority.
Transparent Process
No hidden fees or surprise costs.
Simple & Straightforward
Clear steps from start to finish.
Your Path to Better Health: Simple & Straightforward
Step 1
Connect With Us
(It's Free!)
Contact Valley Integrative Health by phone, through our website, or email to schedule your FREE 15-minute pre-consultation call with Dr. Devin Wilson, ND. This brief conversation helps ensure we're the right fit for your healthcare needs—no pressure, no hidden agendas.
Step 2
Complete Your New Patient Packet
If we determine we can support your healthcare goals, we'll send you our comprehensive New Patient Packet, including:
- Health history questionnaire
- Clear pricing and payment information (no surprises!)
- Medical release forms
- Consent forms and office policies
Step 3
Schedule Your
First Consultation
Once you've completed and submitted all required documents, we'll schedule your initial consultation—typically 60-90 minutes of Dr. Wilson's undivided attention focused entirely on you.
What to Expect During Your Visit
Before You Arrive
Plan to arrive 10 minutes early to locate our building and settle in
Make yourself comfortable in our waiting room
Dr. Wilson will personally greet you to begin your consultation on time
During Your Consultation
Dr. Wilson will:
Review your complete medical history and current treatments
Listen to your story—because every patient's journey is unique
Perform necessary physical examinations and order appropriate lab testing
Share his clinical assessment and hypothesis about your case
Work with you to prioritize your healthcare needs and goals
Develop a collaborative treatment plan tailored specifically for you
You're encouraged to take notes throughout the consultation. Please note: recording sessions requires prior permission.
After Your Consultation
You'll receive:
Comprehensive care plan addressing your prioritized health needs
Detailed recommendations for nutrition, lifestyle, supplements, and treatments
Invoice and lab orders (if needed)
Educational materials and relevant resources
Clear next steps for your ongoing care
Follow-Up Care: Staying on Track
Lab Review Consultations
Typically scheduled within 1-2 weeks of completing tests
Progress Monitoring
Follow-up visits usually occur every 3-6 months, or as your individual needs require
Scheduling
Arrange your next appointment during your visit or easily via email/phone
Important Reminders for Your Visit
Come Prepared:
Arrive 10 minutes early to find parking and get settled
Bring recent medical records: lab results, imaging studies, chart notes you'd like reviewed
Complete medication/supplement list: Include dosages and frequencies
For Maximum Savings:
If you're interested in our Quality Matching Cost-Savings Analysis Program (save 20-30% on supplements), please include:
Brand names of current supplements
Current costs and purchase locations
Purchase frequency
We'll provide a price quote if we can match quality while saving you money—because healthcare shouldn't break the bank.
Payment Information:
Payment expected: Day of visit or within 3 business days
Accepted methods: Cash, check, or credit card
Clear pricing: No hidden fees or surprise markups
Delayed payment may delay receipt of your care plan and lab orders
Frequently Asked Questions
What's the first step to becoming a patient?
Contact us via email (preferred) or phone to schedule your free 15-20 minute pre-consultation call. This conversation helps us understand your health concerns and ensures Valley Integrative Health is the right fit for your needs.
What happens during the pre-consultation call?
During this complimentary call, we'll discuss your primary health concerns, answer questions about our approach, and determine if our services align with your healthcare goals. There's no pressure—just an honest conversation about whether we can help you.
What if we're not a good fit?
Honesty is part of our patient-first philosophy. If we don't believe we're the best option for your situation during the pre-consultation, we'll tell you. We'd rather be upfront than waste your time and money.
What paperwork do I need to complete?
After your pre-consultation call, we'll send you intake forms to complete before your first appointment. All paperwork must be completed prior to your visit to maximize your time with Dr. Wilson.
Should I bring my medical records?
Yes, please! Bring any relevant medical records, test results, or imaging reports. Access to your MyChart login is also helpful. The more information we have, the better we can understand your complete health picture.
How long is the initial consultation?
Your first visit is comprehensive—60 to 90 minutes. Dr. Wilson takes time to thoroughly understand your health history, current symptoms, lifestyle factors, and goals. This isn't a rushed appointment; it's a deep dive into your health.
What will we discuss during my first appointment?
Dr. Wilson will review your medical history, discuss your current symptoms and concerns, explore potential root causes, and begin developing a personalized treatment plan. This is a collaborative process—your input and goals matter.
Will I get a treatment plan right away?
In many cases, yes. Depending on your situation, Dr. Wilson may recommend initial treatment or labs during your first visit. For complex cases, additional testing may be needed before finalizing your comprehensive plan.
How often will I need follow-up appointments?
Follow-up frequency varies based on your condition and treatment plan. Follow-up visits typically last 30-60 minutes. Some patients need weekly visits initially, while others may only need monthly or quarterly check-ins.
What payment methods do you accept?
We accept cash, checks, credit cards, FSA cards, and HSA cards. We also accept ATRIO's Alternative Therapies Allowance for members with 2025 or 2026 health plans.
Do I pay at each visit?
Yes, payment is due at the time of service. We believe in transparent, straightforward pricing with no surprise bills or insurance complications.
Are membership options available?
Yes! We offer membership programs for patients requiring more frequent care. Memberships provide better value and may include benefits like priority scheduling and direct access to Dr. Wilson.
What's your cancellation policy?
We require advance notice for cancellations or rescheduling. Specific policy details will be provided with your new patient paperwork.
Do you offer telemedicine for the initial consultation?
Yes, telemedicine is available for Oregon residents. Many patients prefer starting with a virtual visit for convenience.
What if I'm coming from out of state?
While we can only provide medical treatment to Oregon residents, educational consultations may be available for out-of-state individuals. Contact us to discuss your specific situation.